By: Amanda Medlen I am sure you have heard the phrase ‘Work is what we do, not where we are’ before, but it seems to be increasingly true nowadays. The term ‘mobile worker’ is becoming an everyday name and with the advances in technology and the accessibility of WiFi, it all makes sense. Over the last month or so, I have really gotten a taste for the mobile work environment, and I have to say…I LOVE it! Working across campuses for one of our biggest clients and still helping out other associates on their outside projects as needed. And what a great time of the year to be commuting between sites! Even our other associates that are dedicated to one campus all have laptops and have the flexibility to change up their environments a bit. Most seek out the sunshine, leaving our ‘assigned’ spaces that have not even one trace of sunshine or views to the outside. Obviously another benefit of having ‘mobile technologies’ (i.e. laptop, tablet, smartphone, etc), is the flexibility. I am sure most everyone has been affected by the ‘I will be at your home between 8am and 5pm’ service man. Ugggh! What was a lot of lost work time before, turns into opportunity to have some quite focused work time from home. I was even affected by this a few weeks ago when my son had pink eye and had to be quarantined at home. I was able to get a lot of work time put in to meet some project deadlines, yet also, once finished, was able to have some quality one-on-one time with him. There are numerous positive effects of the mobile worker. They include, but are not limited to the following:
- Increased worker productivity
- Improving employee morale
- Work-life balance
- Increased customer service and satisfaction
Let me speak on that last one real quick, in case you are wondering where that came from. When I was in my mobile worker infancy, I learned real quickly to work from whatever location that my projects where happening. One day, I had projects at both campuses and of course the project that was at another location was the one that was having issues….isn’t that always the case?! Since then I have always ‘camped out’ or made myself available at that campus, if and when a problem arose. Even if there aren’t issues, it is still nice to check in on the projects and show the customer that you are dedicated to providing the best service possible. What type of work environment do you work in – a fixed location or are you a fellow mobile worker? What do you like/dislike about it? I am sure that I will write more on this topic as I could have continued on and on… So stay tuned, as mobile working and work-life balance are topics that I am a firm believer in!