Reflection & Thankfulness

Especially during this holiday season, I am overjoyed and filled with so much gratitude. Thanksgiving is my absolute favorite holiday season…the changing season, fall foliage, time to rest, and being surrounded by family and loved ones. And the delicious food isn’t so bad either!

Most recently, I have been asked over and over again, “How has the COVID-19 pandemic affected your business?”  I have come to really love this question as I get to share how our IDO team has transformed. With mandates and restrictions in place among clients’ sites, our team was brought together under one roof to convene and continue working diligently throughout the pandemic. Having everyone with the same ‘home base’ has brought with it more cohesiveness, mentorship, cross-training, and familiarity with the team as a whole. Reflecting on our IDO core value of Connectedness, (which embodies trust, communication, accountability, responsive problem solving, resourcefulness, continued learning, knowledge sharing, and serving customers well) the ‘unfortunate’ COVID pandemic really played to our advantage. Never have I seen so many people trust, communicate, and collaborate so efficiently and effectively, standing up for and protecting our core value which is the guiding light and true competitive advantage for our team.

From the bottom of my heart, much love and appreciation to the ENTIRE IDO team!

What are you thankful for in this season?

Written by Amanda Medlen