THREE: Remove obstacles that keep others from succeeding To continue my series on Habits of Leadership, habit #3 reminds us that great leaders serve the people who work in their organizations. That means that focusing solely on your own needs will hinder your climb. If you want to develop your leadership potential, start to think about how you can help others to do their jobs more effectively. It begins with listening. Through listening, one can determine the unintended obstacles that hinder people and work to clear away those barriers, so that the company is a great place for talented people to come up with new ideas and make them happen. This very topic reminds me of a conversation I had with an Executive Coach back in 2011. The coach was Richard Todd Doran. I remember asking Rick a specific question about leadership. A few days later I received this thoughtful and kind response in the form of a letter that I suspect went to all his clients: “Some thoughts on Leadership: Recently, a coaching client raised the question: “What are some of the things I should be doing as a leader?” In response to the request here are some thoughts I have about leaders and their efforts to become more effective in their roles. As leaders of the company they no longer have some of the luxury they had in previous positions. Their primary focus is not to do the work but rather encourage and develop support for the people who do the work. They should make sure that their focus is on their team members rather than themselves. They should be the ones who motivate, inspire, and model top notch performance and conduct. They must be constantly clarifying their expectations and be in constant communications. The more your team knows through feedback how they stand, the better off they will be and not restricted to once or twice a year evaluations as a source of their only feedback. It is often that we find ourselves in situations when we do not respect each others time and are not as flexible and understanding in helping others make changes in this ever changing corporate environment. As leaders we should make it a point to always be able to assist others and help them adjust. Each member of a team should check on their own availability with each other and make sure that there is no impression that they are unapproachable. Integrity is the source of building trust. As a leader you should strive always to live by your words and in doing so build a trust relationship with your team. You should also communicate both verbally and written, using the highest degree of ethical standards. Emails can become a great source of ineffective communication which both agitate and aggravate individuals in the work environment and obstruct corporation. Brevity, pertinent information, non-emotional structured emails will serve this purpose well. All of our leaders are encouraged to approach their written communications using that guide. These are just some of the thoughts I have. Very truly yours, Rick” I am sad that I have lost contact with Rick, I can only hope that in some way he knows his wisdom is still working its wonderful magic on us here @idoincorporated.