By: Cherie Anderson One of the primary roles of a project manager is to ensure the successful delivery of a product or project to key stakeholders and customers on time and within budget. This is achieved by a collaborative effort of knowledgeable team members, who have a clear defined understanding of their roles and expectations for the said deliverable. While most team members come to the table with an understanding of the project charter, scope and budget that has been shared by the project manager during the Project Management Plan (PMP) phase; it’s not always clearly understood the roles of all of the other team members and what their contributions are supposed to be to the success of the project. However, this can easily be addressed in the earliest stage of a project when the project manager engages the team in a Project Success Plan meeting. This meeting can assist in a more respectful and harmonious engagement of team members and can provide insight on how to successfully work together and effectively communicate throughout the life cycle of the project. Success planning increases the probability of a more successful project outcome. While it is important to detail the necessities of project like, scope, schedule, design, quality and budget. It is just as important to address the soft skills of project teamwork like, team member expectations, individual work styles, their personal goals for being a part of the project and their expectations on how the project will be managed. A Project Success Plan will draw out the emotional side of project planning and help set the necessary internal communication plans among the team members. This can be a good thing and can help ensure the entire team continues to move in the same direction for the overall success of the project. A Project Success Plan is a tool used to produce three positive project outcomes:
- Clearly defines the meaning of success for the particular project by openly discussing and resolving any assumptions, misunderstandings and/or disagreements early in the project’s lifecycle.
- Facilitates an environment for project team members to get to know how to work with each other to ensure communications throughout the project are efficient and productive
- Allows the project manager to keep the team focused and engaged during the entire project.
All project managers can benefit from a Project Success Plan meeting in the early stages of any project. The main purpose for a Project Success Plan meeting is to put in place the emotional success factors for any given project by fully airing and listening to the concerns of all team members. However, make sure the discussions are relevant to the core Deliverables of the project regarding scope, budget, schedule and quality.